Retail Associate About Players Cafe: Players Cafe is a concept retail store aimed at the tech-savvy consumer. Our mission powered by lotto.com, is to de-stigmatize the lottery experience and educate a digitally savvy generation on the philanthropic causes that state lotteries support. Players Cafe specializes in lottery games and serves coffee on tap, pre-packaged gourmet goods, and celebratory gifts. Job Summary: The Retail Salesperson will create a welcoming environment that educates and inspires customers to participate in lotto.com. This role reports to the General Manager and works out of the local store. Full time and part time roles available. What you'll do - Act as a Players Cafe brand liaison: a graceful host who always puts the guest first and ensures an exceptional visitor experience is delivered 100% of the time. - Engage with loyal customers: form new customer relationships for the brand and seek opportunities to surprise and delight our customers. - Educate visitors on our product assortment, brand history and value proposition. - Work in back-of-house to receive inventory shipments and keep stock neat and organized. - Transact POS sales accurately and maintain reporting as necessary. - Take part in store setup and decommissioning and assist with on-going visual merchandising of the store and product. - Support the planning and execution of in-store special events. - Daily store operations and maintenance including light cleaning, trash, organizing stock, etc. - Other duties as directed by the Pop-up Store Leadership. About you - Retail or hospitality experience a plus, but not required - Shopify experience preferred, but not required - Comfortable and nimble with operating technology and learning multiple systems - Willing to give and receive feedback on improving the store environment and customer service - A can-do attitude and the willingness to own every challenge and roll up your sleeves as needed - Self-starter who can work flexibly as part of a team in a fast-paced environment - Available to work a flexible schedule including evenings and weekends - Ability to lift up to 15 lbs at times Benefits and Perks - Be part of a team that wants to exchange ideas, make an impact, and enjoys coming to work every day - Competitive hourly rates - All employees receive sick pay - Full time employees enjoy comprehensive benefits including medical, dental, vision