Job Title: Office Administrator / Administrative Assistant
Location: Oceanside Job Type: Full-Time 830a-5pm Pay: $20 - $25 per hour
Job Summary
We are a small, growing plumbing company serving residential and light commercial customers throughout North County San Diego. We are seeking a reliable and organized Office Administrator to manage daily office operations, support field technicians, and provide excellent customer service. This role is essential to keeping our business running smoothly.
Key Responsibilities
Office & Administrative Support
Answer incoming calls, schedule service appointments, and dispatch plumbers
Communicate with customers regarding scheduling, estimates, and job updates
Maintain customer records, job files, and service histories
Prepare invoices, process payments, and follow up on past-due accounts
Assist with payroll time tracking and employee records
Order office supplies and manage vendor accounts
Accounting & Reporting
Enter invoices, expenses, and payments into accounting software QuickBooks and Housecall Pro
Reconcile daily payments and assist with monthly reports
Support basic bookkeeping and coordination with external accountant
Compliance & Documentation (California-focused)
Maintain contractor licensing, insurance certificates, and permits
Track employee certifications and required documentation
Assist with workers’ compensation, OSHA, and labor compliance paperwork
Customer Service & Business Support
Handle customer inquiries, concerns, and service follow-ups professionally
Support marketing efforts such as online reviews, email reminders, and basic social media updates
Assist ownership with special projects and business operations as needed
Qualifications
2+ years of administrative or office experience (construction or trades preferred)
Strong organizational and time-management skills
Excellent phone etiquette and customer service skills
Proficiency with Microsoft Office and/or Google Workspace
Experience with scheduling software and accounting software preferred
Ability to multitask in a fast-paced environment
Knowledge of California employment or contractor requirements is a plus
Physical & Work Requirements
Ability to sit, stand, and work at a computer for extended periods
Ability to communicate clearly in person and over the phone
Occasional lifting of office supplies (up to 25 lbs)
What We Offer
Competitive pay based on experience
Stable, year-round work with a local company
Friendly, supportive work environment
Opportunity to grow with the business
Sick time, vacation pay, holiday pay, health insurance
To Apply: Please send your resume and a brief cover letter to plumboffice619@gmail.com