Plumbing Sales Technician (Residential Service)

Job Summary If you’re a licensed Plumbing Technician who enjoys educating homeowners, presenting solutions, and earning based on performance, this role is for you. We’re looking for a confident, customer-focused Plumbing Sales Technician to join our growing, supportive team. This is a service-to-sales role where your technical expertise directly drives income and career growth.

What You’ll Do

Diagnose and repair residential plumbing systems including re-pipes, water heaters, tankless systems, drain clogs, and water softeners

Perform full-home plumbing inspections and identify repair, replacement, and upgrade opportunities

Present clear, professional options to homeowners and guide them toward the best solutions for their needs

Actively upsell recommended repairs, system upgrades, and preventative maintenance

Build trust through strong communication, transparency, and 5-star customer service

Use ServiceTitan to manage service calls, create estimates, take photos, and document job notes

Maintain a clean, organized, and fully stocked service truck

Collaborate with dispatch and leadership to maximize efficiency, conversion, and customer satisfaction

What We’re Looking For

2+ years of residential plumbing experience

Strong in-home sales skills with the ability to confidently present and close recommended work

Proven ability to upsell repairs, replacements, and system upgrades

Comfortable working in a performance-based, sales-driven environment

Excellent communication and customer-facing skills

Strong troubleshooting and diagnostic ability with attention to detail

Valid driver’s license and clean driving record

Comfortable using tablets and service software (ServiceTitan experience is a plus)

Professional, motivated, and results-oriented mindset

Ability to pass a background check and drug screening

Why You’ll Love It Here

Sales-focused role with strong earning potential

Supportive leadership and structured processes

Consistent call volume and organized scheduling

Company that values professionalism, performance, and customer satisfaction