Benefits:

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

1-Tom-Plumber Johnstown-Altoona-State College is a growing plumbing company, and we credit this to our commitment to taking care of our employees - who take care of our customers. Come join us if you are seeking to grow professionally and enjoy a fast-paced working environment.

We are seeking to hire a skilled Service Manager who can instruct, coach, and manage a staff of plumbers as they install water heaters and plumbing fixtures. This position will also be tasked with overseeing the activities and performance of your plumbing team by tracking customer service targets and facilitating the ongoing training of your team.

Requirements:

Ensure tasks being completed accurately and in a timely manner by field and operational personnel

Manage workflow by monitoring plumbers to make sure all jobs are complete with accurate paperwork and positive customer service

Provide estimations for tankless water heater installations and non-standard plumbing jobs as needed

Communicate proactively with management often

Maintain positive associate morale

Perform general clerical duties

Resolve customer conflicts when needed

Ability to coach plumbers and associates in need of job improvement and document if needed

Perform all other related duties as assigned

Core Competencies:

A background or license in plumbing

Ability to successfully lead a team of plumbers

Good analytical, written and verbal skills

Proficiency in MS Office

Strong attention to detail and excellent organizational skills required

Able to multi-task in a fast paced and deadline driven environment

Able to maintain professionalism and a positive service attitude always

Attendance and punctuality are extremely important to lead the team by example

Benefits:

Salary based on relevant experience and performance

Health, Dental, Vision, and Life Insurance

Paid time off (PTO) and Paid Holidays

401k

Company Vehicle

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.