Job Title: Plumbing Service Technician & Installer

Location: Murray UT
Job Type: Full-time
Reports To: Service Manager/Operations Supervisor

Company Overview:
At Big Brothers Home Services, we are committed to providing exceptional plumbing services to our residential and commercial clients. With a focus on quality, integrity, and customer satisfaction, we are looking for a skilled Plumbing Service Technician & Installer to join our growing team. If you are passionate about your work, possess strong technical skills, and thrive in a dynamic, customer-centered environment, we want to hear from you!

Position Summary:
The Plumbing Service Technician & Installer will be responsible for performing a variety of plumbing services, including installation, maintenance, and repair of plumbing systems and fixtures. The ideal candidate will have a strong understanding of plumbing codes, system diagnostics, and a commitment to providing outstanding customer service.

Key Responsibilities:

- Installation: Install plumbing systems including water supply lines, drainage systems, sinks, toilets, faucets, and water heaters according to local codes and manufacturer specifications.
- Maintenance & Repairs: Diagnose plumbing issues and perform repairs on pipes, fixtures, and appliances as needed, ensuring quality workmanship.
- Customer Service: Interact professionally with clients, assess their plumbing needs, provide estimates, and explain services in a clear and friendly manner.
- System Inspections: Conduct routine inspections of plumbing systems and fixtures to identify potential issues and recommend necessary services or upgrades.
- Troubleshooting: Utilize problem-solving skills to diagnose system malfunctions, recommend solutions, and execute repairs in a timely manner.
- Documentation: Maintain accurate records of services performed, materials used, and customer interactions in the company’s service management software.
- Safety Compliance: Adhere to all safety protocols and plumbing standards to ensure a safe work environment for yourself and others.
- Team Collaboration: Work alongside other technicians, apprentices, and support staff to complete projects and ensure customer satisfaction.

Qualifications:

- High school diploma or equivalent; completion of an apprenticeship program in plumbing is preferred.
- Valid plumbing license and/or certification as required by local regulations.
- Minimum of 2 years of experience in plumbing service and installation.
- Strong knowledge of plumbing systems, tools, and repair techniques.
- Excellent communication skills, both verbal and written, with a customer-focused attitude.
- Ability to work independently and manage time effectively.
- Valid driver's license and reliable transportation.
- Physical ability to lift heavy equipment, work in confined spaces, and perform manual tasks.

Benefits:

- Comprehensive health, dental, and vision insurance.
- Ongoing training and professional development opportunities.
- Company-provided uniforms.

Big Brothers Home Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.