ABOUT PLUME

Plume is a passion-fueled, mission-driven company that is trans-founded and focused on radically increasing access to healthcare for the trans community, supporting a bold, authentic and healthy lifestyle. We hope to make gender-affirming hormone therapy easily accessible at the touch of a button in every state of the U.S.

We are rapidly expanding and are now available to more than 1 million trans individuals and have built a team that is more than 50% trans. We are an organization by and for trans folks and we want heart-forward awesomely talented teammates to join us on our journey.

ABOUT THE ROLE

Plume is hiring empathetic, collaborative, and culturally competent Facilitators to conduct live, virtual support group sessions with members of the Plume community. As a Facilitator, you will facilitate groups of Plume members, cultivating spaces for trans, nonbinary, and non-cis people to share their questions, experiences, and wisdom with one another on various topics. Groups are held once per week at a specific day and time and are remote.

This will be a part-time (6-10 hrs per week) role, with time split between facilitation, preparation, follow-up, and at times, training and consultation.  

In this role, you will:

• Facilitate peers in live virtual group settings to support them with barriers related to their experience with identity 
• Take an empathetic, proactive approach to meeting members emotional needs as they arise
• Respond to member questions and via the Plume patient portal in between sessions
• Provide feedback on support group session structure, facilitator training materials, other materials to improve Plume's Support Group offering. 
• Answer questions about Plume services and provide support to members in accessing those services
• Participate in supervision from a licensed therapist; participate in coaching and feedback circles to gain support, troubleshoot challenges, and develop your capacity as a support group facilitator
• Train and provide feedback to other Support Group Facilitators

ABOUT YOU

• Experience and passion for supporting trans/nonbinary individuals
• Experience discussing many of the sensitive issues that face the trans/nonbinary community, including: coming out, mental health, gender identity formation & expression, sexuality, relationships, family issues, isolation and loneliness, substance use, HIV and AIDS, and health and safety concerns
• 2 years experience as a facilitator or peer support specialist
• Experience facilitating virtual or online support group, workshops, or learning experiences 
• Experience facilitating workshops and educational content on issues related to equity, anti-discrimination, inclusion, anti-racism, trans/nonbinary issues, consent, and social justice
• Humility, patience, confidence, passion, and empathy
• Excellent communication skills, particularly in small groups and public speaking setting
• Ability to deal with sensitive and potentially divisive topics in a sensitive and inclusive manner
• For legal purposes candidates cannot be a licensed mental health professional (LCSW, LSW, LMFT, LPC, LCPC)

HOW TO APPLY

To apply for this role, you are invited to select which of the following support group topics below you are interested in facilitating (can select multiple). PLEASE PROVIDE A COVER LETTER WITH A BRIEF SUMMARY (300-500 WORDS) HIGHLIGHTING RELEVANT EXPERIENCES, SKILLS, AND OTHER QUALIFICATIONS THAT WOULD DEMONSTRATE SUCCESS IN YOUR ROLE AS A SUPPORT GROUP FACILITATOR OF THAT TOPIC. Please be sure to highlight any experience running online support groups, workshops, and/or classroom experiences virtually. Please clearly state which of the following groups you are interested in facilitating in your statement:

• E+ Group
• T Group 
• Black and Trans Group
• Coming Out 
• Physical Health 
• Nonbinary
• Parenting
• 40+ and Trans

COMPENSATION

• 30 USD per hour (6-10 hours per week)

THIS WORK IS DEEPLY PERSONAL AND HEART-DRIVEN, AND WE WANT TEAMMATES WHO, ABOVE ALL ELSE, CARE. WE OFFER AN AFFIRMING, TRANS/QUEER-FRIENDLY, CULTURALLY INCLUSIVE WORK ENVIRONMENT FILLED WITH PURPOSE AND CAMARADERIE. AS AN EQUAL OPPORTUNITY EMPLOYER, WE POSITIVELY ENCOURAGE APPLICATIONS FROM SUITABLY QUALIFIED AND ELIGIBLE CANDIDATES REGARDLESS OF AGE, COLOR, DISABILITY, NATIONAL ORIGIN, ANCESTRY, RACE, RELIGION, GENDER, SEXUAL ORIENTATION, GENDER IDENTITY AND/OR EXPRESSION, VETERAN STATUS, GENETIC INFORMATION OR ANY OTHER STATUS PROTECTED BY APPLICABLE LAW.

READ MORE ABOUT PLUME HERE: WWW.GETPLUME.CO