ABOUT PLUME

Plume is a passion-fueled, mission-driven company that is trans-founded and focused on radically increasing access to healthcare for the trans community, supporting a bold, authentic and healthy lifestyle. We hope to make gender-affirming hormone therapy easily accessible at the touch of a button in every state of the U.S.

We are rapidly expanding and are now available to more than 1 million trans individuals and have built a team that is more than 50% trans. We are an organization by and for trans folks and we want heart-forward awesomely talented teammates to join us on our journey.

A NOTE FOR APPLYING:

CANDIDATES ARE ASKED TO SUBMIT A STATEMENT HIGHLIGHTING THEIR PRIOR EXPERIENCE DESIGNING AND FACILITATING VIRTUAL OR ONLINE SUPPORT GROUPS, WORKSHOPS, AND/OR CLASSES, AS WELL AS ANY EXPERIENCE DEVELOPING PROGRAMS, TOOLS, AND SYSTEMS TO SUPPORT SCALE OF GROUPS. YOU CAN DO SO IN THE EXPERIENCE SUMMARY FIELD WHEN YOU APPLY.

ABOUT THE ROLE

Plume is looking for a creative, empathetic, collaborative, and culturally competent program designer to assist in designing virtual, peer-facilitated support groups offered at Plume as well as the operations, tools, and training materials to support consistent delivery through scaling. In this capacity you will be collaborating with Plume staff, consultants, and Peer Facilitators to produce a number of assets.

This will be a part-time (~10 hrs per week) role, lasting 3 months.

Deliverables include:

• Refining the scope of each support group topic's objectives
• Experience and session design of each group, aligned to each topic's objectives
• Developing and refining best-in-class facilitation tools and agendas to support facilitators
• Clarification of values and norms for Plume support groups; developing orientation/pre-session materials and communications to cultivate a culture of inclusivity, acceptance, and support among participants
• Codifying facilitator dos and don'ts
• Training materials to support facilitators' application of best practices in virtual support group facilitation
• Design of tools and processes to support shared learnings and iterative program improvement
• Recommendations to ensure efficient scale of operations and program management

ABOUT YOU

• A designer of virtual, facilitated group experiences with knowledge of best practices in virtual facilitation tools and techniques
• A facilitator of support groups, ideally in a virtual environment
• Design thinker, taking an iterative approach to design -- learning by doing 
• Experience supporting trans/nonbinary and gender-nonconforming people
• Experience facilitating workshops and educational content on issues related to equity, anti-discrimination, inclusion, anti-racism, trans issues, consent, and/or social justice
• Experience with discussing many of the sensitive issues that face the trans/nonbinary community, including: coming out, mental health, gender identity formation & expression, sexuality, relationships, parenting, family issues, isolation and loneliness, substance use, HIV and AIDS, and health and safety concerns. 
• Experience as a program designer and/or manager, creating tools, processes, and systems to support efficient operations of service delivery
• Creative, humble, patient, and empathic
• Excellent communication skills, particularly in small groups and public speaking setting
• Comfortable working with online collaboration tools such as google suite (Google docs, sheets, mail, forms, etc.)

COMPENSATION

• 35 USD per hour (10 hrs per week)

THIS WORK IS DEEPLY PERSONAL AND HEART-DRIVEN, AND WE WANT TEAMMATES WHO, ABOVE ALL ELSE, CARE. WE OFFER AN AFFIRMING, TRANS/QUEER-FRIENDLY, CULTURALLY INCLUSIVE WORK ENVIRONMENT FILLED WITH PURPOSE AND CAMARADERIE. AS AN EQUAL OPPORTUNITY EMPLOYER, WE POSITIVELY ENCOURAGE APPLICATIONS FROM SUITABLY QUALIFIED AND ELIGIBLE CANDIDATES REGARDLESS OF AGE, COLOR, DISABILITY, NATIONAL ORIGIN, ANCESTRY, RACE, RELIGION, GENDER, SEXUAL ORIENTATION, GENDER IDENTITY AND/OR EXPRESSION, VETERAN STATUS, GENETIC INFORMATION OR ANY OTHER STATUS PROTECTED BY APPLICABLE LAW.

READ MORE ABOUT PLUME HERE: WWW.GETPLUME.CO