Firmwide Operations at Point B delivers internal and external results through leadership, process, people, and technology while supporting employees in delivering their best for our customers.  Our operations team includes roles focused on People & Culture, Executive Talent, Risk & Legal, Finance, Travel & Events, Communications & Change Management, IT & Facilities, and Marketing. Working across these disciplines we create the foundation from which Point Bers discover and grow their careers. What makes Point B different? An employee-ownership model that gives you a voice in directing your career and building our company. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results. A unique culture that recognizes the importance of flexibility and collaboration. Point B has been consistently recognized as one of the best places to work by Fortune® magazine, The Wall Street Journal, Consulting® magazine, Vault.com® and many others.The Performance Analyst is a key contributor to the Business Ops and Performance Team in Operations, working at the intersection between operations, finance, and the business. The Performance Analyst captures and manages corrective actions needed across all areas of our business, including defining and monitoring outcomes of those actions. The Performance Analyst also creates high quality reports and presentations for a variety of audiences using excellent storytelling and visual design skills. This position will exercise a high level of accountability, flexibility, teamwork, good judgment and attention to detail.WHAT YOU’LL GET TO DO:Capturing and managing corrective actions, identifying and monitoring desired outcomes, and managing stakeholdersCreating high quality reports and presentations in a way that tells a powerful storyDemonstrates strong business acumen and agilityHighly skilled and efficient with creating high quality presentations and reportsFamiliar with project management office (PMO) best practicesStrong sense of ownership over work product and corrective actions across the businessUses data visualizations as a narrative/storytelling element to heighten understanding and evoke emotionsNatural curiosity, ability to ask questions of data and dig deeper to gain understanding, analyzing data to find the meaning behind the numbersA self-starter, highly responsive and able to thrive in a dynamic, fast paced and collaborative environmentFlexible in adapting and responding to changing situations; works well under pressureService oriented and adaptable to different work styles and personalities, attentive to detail and committed to achieve customer / company goalsExperience prioritizing, planning and organizing tasks and activities to ensure timely completion of job responsibilities while handling multiple tasks, changing priorities and non-negotiable deadlinesAbility to maintain confidentiality of sensitive informationAbility to effectively communicate orally and in writing with all levels of the organizationProven ability to work with cross-functional teams to assess needs, request clarification as needed, and provide creative, resourceful solutionsCommitment to continued improvement as demonstrated by streamlining or creating new processesEffective at building networks and cultivating relationshipsInnovative and entrepreneurial tendenciesWHAT WE OFFER OUR ANALYSTS:Support and mentorship from senior Point B consultants as you grow your consulting careerOpportunity to deliver increasingly more complex and strategic engagements, as your skills growMeaningful work with a flexible consulting model that lets you live the life you wantAbility to contribute to a fun and collaborative culture, with teams that are as passionate about their communities as they are about their clientsWHAT WE EXPECT YOU’VE ALREADY DONE:    B.A. or B.S. required3-5 years of experience1+ years relevant experience with project management offices (PMO)Experience with PM methodologies/toolsStrong visual design and storytelling skillsExperience with the Microsoft 365 Suite (PowerPoint, Excel, Teams, etc.)Highly skilled with developing presentations in Microsoft PowerPointStrong fluency with Excel formulas and functionsSolid understanding of finance and business concepts; strong financial and business acumen mindset with an ability to apply good judgement and professional integrity into decision-makingComfort learning and working with technology systems - CRM, reporting, collaboration tools, etc (i.e, Tableau, Salesforce)THE KIND OF PEOPLE WE LOOK FOR: Innate problem solvers who want to grow in a flexible, collaborative culture  Talented, agile individuals with a growth mindset who are excited to help build a growing firm  Ability to work from home  Ability to work non-standard work hours when necessary Ability to travel on rare occasionPassion for growing Point B  Passion and experience in optimizing the selling and buying process for solution sales in a professional services environment Strong analytical skills and data driven mindset Ability to quickly pivot and adapt to shifting priorities while staying aligned with Point B’s strategy and making an impact on strategic goalsYOUR OFFICE HOME BASE:Any Point B Office Location #LI-PB*INTRIGUED TO LEARN MORE?When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like. *ABOUT POINT BPoint B is a consulting company dedicated to helping organizations with critical initiatives in the areas of customer engagement, growth investments, workforce experience and operations excellence. Our diverse set of experts spans 13 U.S. locations, with international reach via our partnership with Nextcontinent. We’ve helped global organizations of all stages and sizes achieve sustainable success by focusing on the humans at the center of change.      What makes Point B Different?  Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that  are as passionate about their communities as they are about their clients 100% Employee Ownership  – Giving you a voice in directing your career and building our firm Benefits – Our comprehensive package includes competitive base pay and an annual bonus, complete health benefits including an option for 100% employer paid premium for medical, vision and dental coverage for employees, ownership shares through our ESOP, self-directed time off and moreWork-Life Balance – A unique culture that recognizes the importance of flexibility and collaboration. Our local and national model empowers you to choose the life you want  Award winning – We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoorWe are an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability.