Job Description

WHO ARE WE:

Were a full service mortgage bank with an experienced staff offering expertise in every area of mortgage lending, from purchase to refinance to construction lending. We have access to a full range of mortgage sources and all of our mortgage bankers are dedicated to finding the right loan-with competitive rates, terms and costs-to meet your unique needs. But thats just the beginning of our service. Throughout the lending process, we provide regular loan updates and progress reports so you always know the status of your loan.

THE POSITION:

The LOA works alongside designated Mortgage Loan Officers in a productive environment. This position involves supporting a team in the Loan Origination and Operations process as well as performing daily administrative tasks in a timely, complete and accurate fashion, per the companys policies, procedures, and expectations.

REQUIREMENTS

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Provide support to assigned MLO or respective team members, and/or as assigned by LOA Manager
• Accurately review applicants credit history, identify any credit derogatory items prior to initial loan disclosures
• Accurately review applicants income documentation (pay stubs, W2s, Award Letters, Tax Returns) and complete the income calculations worksheets prior to initial loan disclosures
• Properly prepare files for submission to processing, completing the necessary tasks expected per LOA Submission Checklist
• Request All necessary items from Escrow/Title
• Meet with clients to complete necessary documents on an as need basis only
• Call out loan approvals within 24 hours
• Follow up with assigned clients at all times, keeping them informed of the loan process
• Daily illustration of excellent customer service skills with clients and applicants to ensure client retention, promptly respond to client questions and concerns within 24 hours of request
• Stay acquainted with assigned MLOs complete pipeline activity; must conduct consistent pipeline meetings with MLO and respective team
• Follow up on loan file status with Operations and third parties, such as escrow and title companies
• Ensure files move through processing and closing in a timely manner, within the files close of escrow and rate lock period
• Other duties as assigned by management

QUALIFICATIONS:

• At least 2 years of LOA, origination, or processing experience
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, Encompass, and basic office equipment
• At least two years of experience in the lending field preferred
• Associates degree in a related field is preferred
• Proficient organization skills; time management and ability to prioritize
• Ability to learn quickly and effectively
• Excellent listening skills
• Advanced knowledge of loan products and process
• Rapid decision-making abilities
• Aptitude to work in a fast-paced and liquid environment
• Expertise in pre-underwriting
• Advanced knowledge of automated underwriting systems
• Must have knowledge and understanding of TRID guidelines
• Must be able to calculate income

BENEFITS

WHAT WE OFFER

• Opportunities for advancement
• For qualifying employees benefits include:

  • Medical, Dental, Vision, 401(k)

  • Generous Vacation, Sick, Holiday pay

Point Mortgage is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment.