Job Description

Job Description

Title: Point of Sale (POS) IT Support Specialist

The position you are interviewing for is a POS Expert position with tourist attraction experience. The client is looking for someone that has Retail experience, especially with Epson printer, Cabling, Wire Management. Also, someone that is familiar with the concept of POS devices and that can take on direction and handle shifting priorities. A Self Starter that is eager to take on projects.

Hours Per Week: 40

Must be able to work Weekends

Responsibilities:

• POS Support on various hardware and software
• POS Troubleshooting and Repair
• Provide Windows, software, and hardware support, onsite in a corporate environment
• Diagnose and repair printers
• Setup, configure, and test hardware and software components;
• Provide telephone, remote, and on-site support for clients in order to provide quick resolution to problems;
• Maintain technical knowledge related to our suite of hardware and software product lines including POS Systems
• Prioritize and complete work in a group and independently with minimal supervision
• Communicate technical information to non-technical audiences
• Provide 'White Glove' support for senior leadership and VIPs
• Maintain a professional demeanor around celebrity personnel
• Guide and mentor team members advanced technical level procedures
• Experience using ticketing systems (Viva ticketing systems a plus)
• Other duties as assigned

Requirements:

• +2 years corporate deskside support or equivalent experience
• Ability to work independently with little to no supervision
• Ability to solve both hardware and software issues pertaining to POS Systems with little or no supervision
• Capable of walking long distances
• Walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds
• Demonstrate high level of professionalism and strong personal interaction skills
• Maintain neat and professional work area and appearance in compliance with site policies
• Ability to pass standard panel drug screening and background check
• Adhere to assigned shift schedule
• Ability to maintain composure while handle challenging, dynamic, rapid-response user support
• Experience with Microsoft Office / Office 365 suite
• Expertise in Microsoft Office, various Windows operating systems, and networking;
• Good written and oral skills;
• Must be able to pass a Criminal Background Check;
• Ability to manage and prioritize multiple tasks while in the office or in the field;
• Experience in configuration, installation, training and support of hardware or software products.

Company Description

AXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care.
About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth.
Our Services:
· IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs.
· Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations.
· Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.

Company Description

AXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care.\r\n About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth.\r\n Our Services:\r\n· IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs.\r\n· Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations.\r\n· Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.