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Assistant Manager - Winter Haven, Florida 3rd. Street

Polk County Zaxbys

Assistant Manager - Winter Haven, Florida 3rd. Street

Winter Haven, FL
Full Time
Paid
  • Responsibilities

    Position Description We are looking for a candidate who wants to learn and has a great attitude. This Role is for someone who is interested in developing in the areas of time management, productivity, and leadership. The Zaxby's Assistant Manager provides excellent leadership and motivation to ensure that all team members are guest-focused, team-focused. At Zaxby's our mission is: "Consistently Create Encore Experiences that Enrich Lives ONE Person at a time". The Managers will set the tone for this mission to be lived out each day. He/She will exercise knowledge of restaurant operations, manage staff resources, provide counsel, develop and coach staff and ensure adherence to our operating standards. He or she will be instrumental in building and maintaining a healthy culture, where people thrive and grow in a positive workplace environment. Responsibilities *Coordinate the entire restaurant operation, including front-of-house and back-of-house
 *Deliver superior guest services and ensure absolute customer satisfaction
 *Respond efficiently to customer complaints
 *Enforce and offer the best quality of products possible
 *Organize and supervise shifts *Forecast requirements and maintain inventory *Monitor compliance with State Law and Steritech, sanitation, safety rules, regulations, policies and procedures
. *Control costs and minimize waste
 *Recruiting, training and motivating staff
* *Nurture a positive working environment and lead by example *Proficient in assigning duties and scheduling shifts
 *Monitor operations and initiate corrective actions *Works to ensure drive-thru goals are achieved and maintained. *Provides performance feedback and recognition to all team members on an ongoing and timely basis with a coaching style. *Complete online training (Zaxbys University) and maintain 100% completion. *Servsafe Certified (preferred)