Job Description

ABOUT US

We are a highly motivated, rapidly growing team. Our headquarters is in Park City, but have 70+ people on our team nationwide. Growing at exponential rates. We are passionate about helping people with their health and have an answer the world needs to so many of the issues our world is facing with their health. Our team is very aligned and we believe in our body's ability to heal.

THE ROLE

Our Customer Service Department supports our customers before, during and after their purchase. The team helps the customer navigate the products, services and or troubleshoot any errors or defects that may arise.

Responsibilities and Daily Duties include:

Phone Calls, Emails, Support Tickets, Voicemails, Facebook DM’s, Website Chat

RESPONSIBILITIES

SUPPORTING OUR CLIENTS REQUIRES:

• Persuasive Speaking Skills

• Empathy

• Adaptability

• Ability to Use Positive Language

• Clear communication skills

• Self-Control

• Taking Responsibility

• Patience

• Effective Listening

• Attentiveness

• Time Management

• Willingness to Improve

• Knowledge

• Ability to Admit you don't have the answer

• Thick Skin

QUALIFICATIONS

• Experience working on a PC or Mac

• Exceptional Computer skills

• High attention to detail

• Ability to Multitask and stay organized

• A friendly and professional demeanor

• Critical thinking and problem solving skills

• Ability to work under pressure and rapid change