Opportunity is swimming your way! We are looking for a new team member for our Goldfish Swim School in Fitchburg. Are you a leader? Do you love kids? Are you motivated by teaching others and helping your community? If your answers are "YES!," this role is made for you! We are looking for an enthusiastic leader to help lead our team. This individual must have great communication skills, be willing to spend time in the pool and have a strong desire to bring water safety to families across our community.

Summary: Oversees the quality and success of Goldfish Swim School. This encompasses all daily operations including safety, staffing, pool operations, swim lesson quality, customer service, and workplace employee activities amongst other duties. Duties and Responsibilities include the following:

1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
2. Helps the General Manager and department managers fulfill all daily tasks.
3. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
4. Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction.
5. Trains and provides oversight support to the aquatics department for superior swim instruction to the students of GSS.
6. Interacts with all wet side staff on issues related to class scheduling, student progress, customer service, employee performance and training.
7. Troubleshoot the mechanical room as necessary.
8. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
9. Development of wet side staff.
10. Ensures the highest level of swim lesson quality.
11. Directs, trains, maintains and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and EAP.
12. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.