Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations.

Responsibilities:

Sell initial and recurring service to residential pool owners via inbound calls

Proactively engage existing customer base via outbound calls

Provide excellent customer service to existing and new customers

Manage customer work orders, invoicing and billing via business management software

Manage technicians, service schedules, and vehicle routing

Manage inventory of materials and chemicals

Oversee financial aspects of local business

Represent business in some local marketing capacities

Requirements:

A Sales-focused individual with experience

Excellent customer service and communication skills

Computer savvy with strong software user skills

Positive can-do attitude

Highly organized with strong attention to detail

Ability to manage a team of technicians

Familiarity with Profit & Loss statements, and comfortable with numbers

Additional details:

Full-time position with typical hours of 8am-5pm, Monday-Friday

Some weekend work and additional hours required during busy times of year (spring and fall)

<p><span style="font-size: 8pt;"><em>This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.</em></span></p>