Job Description

The Server Assistant position’s primary responsibility is to assist with the needs of the servers and bartenders. This candidate must be highly motivated, energetic, and possess great communication skills.

Job responsibilities include, although are not limited to:

• Display a congenial appearance and is well groomed at all times.
• Ability to handle a fast-paced work environment and detail-oriented qualities are necessary.
• Ensure all setups are ready for service according to standards.
• Assist service to colleagues in completing pre-shift duties; including polishing all serving trays, setup of the bar area for service, polish buckets and additional side duties as outlined in the pre-shift duties list.
• Assist staff in delivering a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations.
• It is the Server Assistant’s position to assist the service team in upholding these standards and see them through time after time.
• The Server Assistant is responsible for communication through the kitchen to the Front of House staff and vice versa.
• Their main job responsibilities are to expedite the completed dishes to the service area, provide table maintenance to servers, assist bartenders with set-up, glass polishing, and restocking of bar items.
• Assist service colleagues in breakdown and clean-up of service areas; i.e. all coffee and espresso service replaced and cleaned, all service items placed in storage areas, service trays cleaned and stored, bar area neat and tidy for next day's service.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prior experience in a similar restaurant environment preferred.
• Food Handlers Card required.
• RBS Certification required.
• High School graduate
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written
• Ability to solve problems and make rational decisions.
• Knowledge of Restaurant operations, its services, and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.