Portfolio Business Travel Sales Manager
Benefits:
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Job Overview
The Area Business Travel Sales Manager is responsible for generating business as it relates to prospecting and securing Corporate Business Travel and Consortia accounts on behalf of the hotels and company in accordance with the goals and strategies outlined in the annual Marketing Plan. Ensures quotas and goals are met and direct sales activities are focused on generating the highest possible RevPAR for the overall hotels’ success.
Essential Functions & Responsibilities:
Effectively promote the LINE/Saguaro/NED brand to corporate travel decision makers
Develop strong working relationships with LINE/Saguaro/Ned Hotel DOS’s, on property sales, operation, and revenue teams to ensure collaborative management approach and seamless interactions with guests.
Be fully capable of utilizing tools for RFP solicitation, market intelligence, account management, and negotiations including Lanyon, Prologic, Sabre, Delphi FDC, Agency360, etc.
Awareness of competition, top accounts, rates, and sales strategies on an ongoing basis via available tools (ex: Agency360 and HIS Shops).
Stay abreast of market trends, be able to analyze market conditions and account specific data to determine current account status and alter individual account strategies, as needed, and communicate above items to hotel leadership teams.
Having a deep knowledge of corporate business travel programs, decision making and booking processes for corporate travel accounts and consortia accounts.
Manage and negotiate account details and contracts so that all pertinent aspects of solicitation and contracting are complete and documented for account history. Manages and updates Delphi weekly.
Formulate and submit formal and informal sales proposals to prospective customers and internal team members.
Lead site inspections with existing and potential clients, follow-up. coordinate and participate in Sales Blitzes, Tradeshows, and Sales Trips and complete follow up in a timely manner and post trip reports.
Participate in Weekly or Monthly Property Revenue Calls – providing market analysis (Agency360), account analysis, GDS ad campaign recaps, and strategy and promotional ideas
Provide Monthly Recaps to property Directors of Sales Executive Summary (including top account production, variances YOY, variances to budget, travel updates and market intel)
Ability to set up and lead customer business reviews on a semiannual basis; and reporting the results from business reviews to property Director of Sales.
Develop a sales plan that addresses new business development, strategic sales alliances and grow market share from existing accounts.
Ability to set up and lead property RFP Strategy Sessions with hotel leadership teams including account production, comp pricing, market trends and data from Agency360 & HIS Shops, provide pricing recommendations.
Audit of Lanyon to coincide with RFP Season (property rate plans, review/update custom questions, blackout dates).
Work with Central Reservations on accepted accounts rate loading is completed, ensure alare submitted for account rate loading forms and GDS rate loading instructions. Follow-up with travel managers and account contacts to ensure rate audits are completed and passed.
Follow company direction, process, and expectations of assigned hotels.
Ensure all due dates/deadlines are met.
Knowledge, Requirements and Skills
Four-year college degree preferred, preferably in Hospitality and/or Marketing
Must have a minimum three (3) or more years’ experience as a Hotel Business Travel Sales Manager for a full service, lifestyle hotel
Must have proven sales and supervisory experience, preferably in the hospitality industry
Must have leadership qualities
Market knowledge preferred
Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular) and Outlook as well as Lanyon
Must be able to work with minimal supervision
Must be able to travel
Must be able to work on property 2 days a week when not travelling
Must have a valid driver’s license and access to an automobile for outside sales calls
Must be able to work flexible and extended hours
Outstanding communication and interpersonal skills
Ability to handle data with confidentiality
Excellent reading, writing and oral proficiency in the English Language
Excellent organizational and time management skills
Excellent attention to detail
Ability to multitask
Work well under pressure, requires being a team player
Working Conditions/Environment
The noise level in the work environment is usually moderate
The person having this responsibility may have to lift up to 20lbs on an occasional basis
The person having this position may have to sit for eight (8) hours, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for one (1) hour per day.
The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Flexible work from home options available.