Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job Description

YQC Properties, a leading property management firm, is dedicated to delivering exceptional and comprehensive property management services. With a commitment to excellence, we specialize in the management of multifamily, single-family, and commercial properties. Our team of seasoned professionals is driven by a passion for real estate and a relentless pursuit of client satisfaction. We are seeking a full-time Portfolio Manager to join our growing portfolio!

DUTIES INCLUDE: · Directly manage and supervise assistant property manager, leasing agent, and multifamily onsite property managers for assigned portfolio. · Provide leadership, guidance, and support to portfolio team in the execution of daily tasks and responsibilities. · Analyze market trends and competitor strategies to identify opportunities for improvement. · Conduct regular check-ins, performance evaluations, and training sessions for team members. · Collaborate with assistant portfolio and onsite managers to address tenant concerns, maintenance issues, and lease management effectively. · Oversee the implementation of company strategies and initiatives at the property level. · Analyze key performance indicators (KPIs) for each property and develop action plans for improvement. · Align marketing and leasing strategies with overall property goals ensuring efficiency, accuracy, and compliance. · Oversee the leasing process from inquiry to lease signing. · Train and guide leasing agents on effective leasing techniques and customer service. · Collaborate with onsite teams to optimize property showings and tours. · Foster positive relationships with current and prospective tenants. · Address tenant inquiries, concerns, and feedback related to marketing and leasing activities. · Conduct site visits to ensure that company standards are being maintained and to address any emerging issues promptly. · Oversee move-in and move-out processes, following up with previous tenants for final disposition to include bad debt collection. · Oversee assistant portfolio managers with monthly collection of rent, non-compliance issues, serving of legal notices, renewal process, and notices to vacate. · Troubleshoot operational challenges and provide innovative solutions to improve property management efficiency. · Work closely with the HR department to handle staffing matters, including recruitment, onboarding, and disciplinary actions. · Foster a positive and collaborative working environment among all team members to enhance overall team performance. · Manage all property operations incompliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc). · Ensure compliance with company policies, procedures, and standards across all managed properties.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES REQUIRED · High school diploma or equivalent. · Proven performance for 5 years minimum in property management in single family, multifamily, and commercial properties a must. · Ability to work in a fast-paced environment. · Ability to resolve conflicts and facilitate collaboration. · Ability to multi-task and differentiate competing priorities to optimize efficiency. · Approximately 80% in the office environment using computer and phone. · Approximately 20% outside of office to include: inspect property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders, and maneuver walkways. · Consistently demonstrate excellent customer service skills and professional development

· Knowledge of preventive maintenance preferred.

· Working knowledge of leasing practices

· Excellent verbal and written communication skills, marketing and negotiation skills

· Comply with all Fair Housing & Equal Housing Opportunity requirements.

· Comply with appropriate state landlord/tenant statutes.

· Must own a dependable vehicle and have a valid driver’s license. Will be required to drive in Washington and/or Oregon.