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Venue Representative - San Jose

Poseidon Digital

Venue Representative - San Jose

San Jose, CA
Full Time
Paid
  • Responsibilities

    We're looking for energetic people to join our team hosting the immersive show MESMERICA. You will be working as an on-site rep and our company ambassador to the venue staff team and audience. This is a part-time employment position. MESMERICA will run at the planetarium as long as there is a demand for seats. Our ideal candidate would be tech savvy, have customer service experience, social media knowledge and an upbeat, positive personality. ******
    **

    Responsibilities include:

    • Setting up/taking down our lobby setup to include: signage, check-in table, and merchandise
    • Merchandise inventory and sales
    • Welcoming and checking in our audiences
    • Offering suggestions or comments on how we can do better

    Requirements:

    • Tech savvy (general knowledge of Google suite, able to quickly learn how to navigate digital platforms, etc.)
    • Social media knowledge (comfortable creating pic / video content, hashtagging, uploading, etc.)
    • Upbeat, positive personality
    • Customer service experience
    • Detail oriented
    • Reliable
    • Punctual
    • Communicative
    • Good judgment (able to timely relay any concerns or issues)
    • Leadership / teamwork qualities (able to confidently direct provided on-site staff helpers when necessary)
    • Natural problem solver
    • Calm under pressure in high stress environments

    More about our values

    We expect:
    • Hard work, including some off hours (since we are running shows round the world);
    • World-class standards.
    • Attention to detail; we are moving fast and don't have time to be checking others' work.
    • Humor (lots of humor).
    • Respect and consideration for other team-members and our audience.
    • Ethics - while we push the boundaries of the tech, we always act with honesty and integrity.
    • Long-term, big picture thinking.
    • A collaborative outlook and attitude.
    • Ownership of mistakes, and the ability to turn them in to learning opportunities. We don't do guilt.
    • Open, honest communication.