The Post Closing Assistant is primarily responsible for trailing documentation, funding authorizations, paying government fees, and insuring government loans. Handles the receiving of loan closing files so the notes are shipped to warehouse banks in a timely manner. Review loan documents for compliance, completeness, and accuracy. Obtains missing information, prepares files and provides support to internal and external customers. Utilizes standard concepts, practices, and procedures well-known within the mortgage industry. WORK ENVIRONMENT This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. PHYSICAL DEMANDS This is largely a sedentary role; however, some filing and photocopying is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. EXPECTED HOURS OF WORK Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand. Responsibilities: • Follow-up and manage trailing documentation within the specific time frames provided • Ensure all funding conditions are met as per investor or Underwriter requirements at the Closing • Perform document review and provide specific documents to closing agents to allow funding authorization • Communicate with settlement agents, brokers, and other counter-parties to obtain missing information and documentation for the closed-loan package • Ensure loan packages are stacked and completed to the industry guidelines • Inputs information into Encompass, FHA, VA, and MERS systems • Contact Closing Attorneys, Underwriter, Loan Officer, Processor, and/or other applicable parties to resolve issues in loan files and obtain appropriate documentation • Revert to the Processing Department for any missing documents needed • Communicate effectively with all parties involved in the process • Coordinate with the Lender and Escrow company on final loan documents if any errors • Upload documents requested by VA or HUD for loan audits • Ship note packages to warehouse banks • Pay government fees in the time frame required • Insure government files in the time required • Processes purchase advice upon receipt from investors • Prepares servicing transfer letters to be sent to the borrowers upon the purchase of the loan by the investor OTHER DUTIES This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications: • Only local candidates will be considered • Minimum of 2 years processing / post-closing experience • High School diploma, or equivalent experience; college degree preferred • Knowledge of Encompass software is strongly preferred • Working knowledge of RESPA • Basic underwriting, processor, and closing knowledge and terminology • Highly motivated, ambitious, and driven to succeed • Trustworthy, honest, and display a high level of integrity • Able to work effectively in a team environment • Strong attention to detail and accuracy • Effective written and verbal communication skills • Able to identify and resolve problems in a timely manner • Able to apply basic mathematical concepts such as adding, subtracting, multiplying, and dividing • Able to understand and respond appropriately to basic inquiries • Able to read, write, and communicate using the English language sufficient to perform job functions • Able to use Company equipment in assigned areas (including but not limited to telephone, copiers, fax machines, computers, internet, etc.) • Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.) • Able to articulate with technology • Able to multi-task (e.g., simultaneous usage of several applications, etc.) • Well-versed with keyboard shortcuts and able to identify new ways to complete a task in less time • Relies on limited experience and judgment to plan and accomplish goals • Works well under general supervision • Displays a degree of creativity and latitude • Able to handle deadlines and work within banking guidelines • Able to recommend ways to improve the post-closing process • Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employees must complete annual training in these areas

• Follow-up and manage trailing documentation within the specific time frames provided • Ensure all funding conditions are met as per investor or Underwriter requirements at the Closing • Perform document review and provide specific documents to closing agents to allow funding authorization • Communicate with settlement agents, brokers, and other counter-parties to obtain missing information and documentation for the closed-loan package • Ensure loan packages are stacked and completed to the industry guidelines • Inputs information into Encompass, FHA, VA, and MERS systems • Contact Closing Attorneys, Underwriter, Loan Officer, Processor, and/or other applicable parties to resolve issues in loan files and obtain appropriate documentation • Revert to the Processing Department for any missing documents needed • Communicate effectively with all parties involved in the process • Coordinate with the Lender and Escrow company on final loan documents if any errors • Upload documents requested by VA or HUD for loan audits • Ship note packages to warehouse banks • Pay government fees in the time frame required • Insure government files in the time required • Processes purchase advice upon receipt from investors • Prepares servicing transfer letters to be sent to the borrowers upon the purchase of the loan by the investorOTHER DUTIESThis position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice.