Benefit/Perks

Fun working environment

Flexible Scheduling

Off on the weekends

Company Overview

PostNet provides a wide range of printing and shipping solutions for businesses and consumers, from business cards to eye catching banners.

PostNet is a franchise that offers packing and shipping services with FEDEX, DHL, UPS, and the U.S. Postal Service, as well as private mailbox rental, direct mail service and more.

WHAT WE ARE LOOKING FOR IN A CANDIDATE

Previous customer service or sales experience in a retail environment

Exceptional customer service skills

Assist in handling customer complaints and problems in a professional manner

Multitasking – must have the ability to simultaneously process multiple tasks

Effective verbal and written communication skills

Strong attention to detail

Outstanding time management and organizational skills

High school diploma or equivalent required

Valid driver’s license required with reliable transportation

Proficient with Microsoft Office applications, Windows operation system, and other computer hardware and software

Ability to work flexible hours

Notary Public certification may be required

WHAT THE JOB ENTAILS:

Assisting customers with shipping and packaging services, scanning incoming packages.

Assists customers with their product and service needs in person, through e-mail and by phone

Learns and operates Center equipment, machinery, and software at an expert level

Assists customers and staff with operation of in-store printing equipment

Processes customer sales through the point-of-sale system

Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff

Sorts and deposits mail in private mailboxes

Captures, complete tasks, and organizes Virtual Mail

Respond to customer inquiries via phone, email

Provide accurate and helpful information about products and services

Follow all company policies and procedures

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.