Benefit/Perks

Competitive Compensation

Flexible Scheduling

Paid Vacation

Paid Holidays

Company Overview

Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier.

PostNet has nearly 700 locations across North America, Central America, South America, and Africa.

Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned.

WHAT YOU BRING TO THE TABLE:

Previous customer service or sales experience in a retail environment

Assist in handling customer complaints and problems in a professional manner

Multitasking – must have the ability to process multiple tasks simultaneously

A high school diploma or equivalent required

A valid driver’s license required

Proficient with Microsoft Office applications, Google Suite, Windows operating system, and Adobe software.

Notary Public certification may be required.

WHAT WE EXPECT OF YOU:

Assists customers with shipping and packaging services, printing estimates/orders, and other services offered

Up-sells, cross-sells, and actively participates in marketing and promotional initiatives

Opens and closes the center, cash register, and other center systems

Assists management in maintaining, ordering, and stocking inventory

Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff

Sorts and deposits mail in private mailboxes

WHAT YOU CAN EXPECT OF US:

Hard work, collaboration, humanity, fun, and laughter

Career path development

PHYSICAL AND SAFETY REQUIREMENTS:

Must be able to stand behind a sales counter for extended periods

Must be able to lift at least 50 pounds

Must be able to communicate clearly with customers by email, by phone, and in-person

May be required to operate a motor vehicle

Must perform all duties in a safe and efficient manner

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.