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Customer Service Associate

Postal Annex

Customer Service Associate

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a special person to become an integral part of a family owned business! Willing to train, fast growth potential, flexible scheduling (Part time or Full time), fun working environment! Must love helping people!

    Individuals with current Notary commission preferred; commission for Notaries performed!

    You will help coordinate incoming and outgoing shipment activities.

    RESPONSIBILITIES:

      • Receive and process packages for courier shipping, including lifting and weighing packages, accessing manifesting software, generating labels.
        • Record all sales transactions on POS and accurately process cash, check, and credit card transactions. Print reports as requested.
        • Receive, sort and place mail in mailbox modules accurately.
        • Pack contents for shipping using established procedures and products.
        • Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies, being informed of product specifics.
        • Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate copy machines.

    QUALIFICATIONS:

    • Previous experience in shipping, retail, or other related fields
    • Intermediate computer skills; typing by touch
    • Ability to handle physical workload
    • Ability to multitask and prioritize
    • Ability to thrive in fast-paced environment
    • Strong communication skills