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Activities and Events Manager

Powder Horn Family Camping Resort

Activities and Events Manager

Old Orchard Beach, ME
Full Time
Paid
  • Responsibilities

    Benefits:

    Life insurance

    Long- and short-term disability

    Cell phone reimbursement

    Fitness reimbursement

    401(k) matching

    Bonus based on performance

    Paid time off

    Health insurance

    Perks

    Competitive wages

    Career Growth Opportunities

    Fun and Energetic Environment

    Apart of a beach town in summer months!

    Job Summary

    Powder Horn Family Camping Resort is a family campground located in Old Orchard Beach, Maine. We are seeking a positive, friendly, and experienced Activities and Events Manager (Assistant Office Manager) to join our team! As one of two Assistant Office Managers, your main focus will be on our Activities Department, while helping with organizing and overseeing the daily operations of our office.

    As the Activities and Events Manager, you will be working with a dynamic team to host the most fun events our campground offers! From trivia and movie nights all the way to 21+ events and our famous themed celebrations, you'll be at the heart of it all. Be apart of creating an experience everyone will be talking about for years to come!

    The Activities and Events Manager (Assistant Office Manager) must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.

    This position focuses on assisting within the office as well as managing our Activities and Game Window departments. During winter months, the Activities and Events Manager (Assistant Office Manager) will work in the office planning activities and helping with office procedures. During our peak summer months (roughly June to August), this position will be primarily focused on conducting activity events and managing the Activities and Game Window departments.

    Working schedule from late-April to mid-October is based on the needs of the business. Shifts may start as early as 7:30am or end as late as 11:30pm when the campground is open to guests. Weekends and evenings required as most of our events are held during those times. Working schedule from mid-October to late-April is Monday through Friday from 7:45am to 4pm. There are times where this schedule may change due to camping trade shows or holidays.

    Responsibilities:

    Hiring and scheduling

    Organize and coordinate Activities and Game Window operations to maximize efficiency

    Manage staff

    Ensure supplies, equipment, and inventory are stocked and maintained

    Respond to guest concerns and resolve them appropriately

    Assist in company wide and department specific training

    Ensure compliance with health and quality standards

    Maintain quality relationships with vendors

    Assist with office duties and responsibilities

    Covering office manager on duty shifts when activities are not being held

    Qualifications:

    Proven experience as a Hospitality Manager is preferred

    Experience with outdoor recreation activities

    Ability to plan and organize events

    Familiarity with hospitality industry standards

    Proficient in English; knowledge of additional languages is a plus - especially French

    Ability to resolve issues with a customer-focused orientation

    An outgoing personality

    Excellent communication skills

    Strong organizational and time-management skills

    Proficient with technology and Apple products

    Strong ability to problem solve