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Customer Service Support

Power Plus

Customer Service Support

Burbank, CA
Full Time
Paid
  • Responsibilities

    Job Description

    ARE YOU GOOD AT MULTI-TASKING, WORKING WITH A TEAM, AND BEING WELL ORGANIZED? IF SO, WE SHOULD TALK.

    We are POWER PLUS! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We’ve built a 30-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. We are a dynamic and entrepreneurial company looking for like-minded individuals to continue to grow and expand our services, and to provide a world-class working environment.

    Currently we are seeking a candidate to join our Sales team as a CUSTOMER SERVICE SUPPORT.

    BENEFITS:

    • Medical
    • Dental
    • Vision
    • Employee Assistance Program
    • Tuition Reimbursement
    • 401(k) with matching
    • Paid Time Off

    SUMMARY: The CUSTOMER SERVICE SUPPORT is an important position providing administrative support and cross-functional communication to the Sales and Production team within a Temporary Power office. This position requires a well-organized individual with technical aptitude and office and computer experience.

    JOB RESPONSIBILITIES:

    • Ensure timely and accurate management and commission reports.
    • Develop equipment pricing templates, provide quotes.
    • Maintain departmental records, process invoices and applications.
    • Must be able to work accurately with detailed information; review and close work orders.
    • Work closely with service and sales departments and customers.
    • Acquire jobsite billing requirements in an expedited fashion.
    • Prepare / distribute associated reports and analysis.
    • Open, code and close work orders/field tickets, process timecards, enter data into system, maintain historical files.

    REQUIREMENTS:

    • Three + years’ experience in a clerical or administrative background.
    • Strong PC skills - must be proficient with Microsoft Excel and Word.
    • Ability to manage multiple, different tasks and work accurately with detailed information.
    • Background with typing, 10-key by touch, and computer experience required.
    • Ability to supervise and coordinate workflow.
    • Technical knowledge of a service industry and or machines, or aptitude a plus,
    • Interact with customers and sales staff effectively and must be able to communicate effectively with customers and co-workers.

    IF YOU HAVE ALWAYS WANTED TO REALLY MAKE A DIFFERENCE, HAVE YOUR CONTRIBUTIONS BE APPRECIATED, AND WORK FOR A PLACE WHERE LOYALTY, INTEGRITY, AND HARD WORK STILL MEANS SOMETHING, THEN WE WANT TO HEAR FROM YOU. CHECK OUT OUR YOUTUBE VIDEO AND SEE WHY YOU SHOULD WORK FOR POWER PLUS!

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    Company Description

    We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We’ve built a 30-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. We are a dynamic and entrepreneurial company looking for like-minded individuals to continue to grow and expand our services, and to provide a world-class working environment. If you’ve always wanted to really make a difference, have your contributions mean something, and work for place where loyalty, integrity, and hard work still means something, we want to hear from you!