Job Description

SALES ASSOCIATE FESTIVE ROLES AVAILABLE

~ ENTRY LEVEL POSITION ~ CENTRAL CLEVELAND ~ FULL TIME ~ NOT REMOTE

We are looking for a result-driven Sales Associate to be responsible for all event based sales job duties, from generating leads to closing sales.

WHAT IS A SALES ASSOCIATE - WHAT DOES HE/SHE DO?

Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our events visual appearance in high standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting our sales goals.

OUR CULTURE

At the core of our company culture is the idea that creativity and grit are essential for success. We are a forward-thinking marketing firm that strongly considers thinking outside the box is key to success in life. We see our workforce as a collective of talented, like-minded individuals who can tap into their creative energy to create solutions for both themselves and the company as a whole.

RESPONSIBILITIES

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the event and answer their queries
• Follow and achieve company set sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers to the event
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

SALES ASSOCIATE SKILLS

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role in a customer facing environment
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree
• All candidates will need to be over the age of 18

FOR FURTHER INFORMATION PLEASE CLICK APPLY.

Following this, a member of our HR Department will reach out to you to update you on your application if you are successful.

Company Description

Culture, technology, interests, society in general is constantly changing and cycling. So should we! Innovation comes from understanding a problem or need and being able to find an attractive and ethical solution that benefits the user or consumer. Actively searching for and pre-empting flaws or difficult circumstances is not just how we beat the competition but also how we strengthen our business relationships to ensure continued growth and success. Our mission at Power is to stand out. We’re all about going back to the basics and understanding the importance of conversational campaigns! We believe that we differ from other firms based on our energy, vision, and determination to provide long lasting and memorable experiences. We strive to keep excitable energy evident in each of our campaigns; understanding that this is important at all levels of our organization from the in-house training of our brand ambassadors to our CEO’s hands-on leadership approach.