Job Description

FREE SINGLE HEALTHCARE COVERAGE!!

• Manage a high volume of incoming/outgoing calls and emails with Facilities Maintenance customers throughout the U.S.
• Provide customers with service solutions within the scope of work and within budgeting requirements.
• Ability to analyze vendor information and determine if service is suitable.
• Manage the relationship with customers to ensure work is being done accurately and in a timely manner.
• Input necessary data into computer system to track and follow up on vendor responses.
• Contribute to the team effort by accomplishing set goals as determined by Manager.
• Ability to multitask in a fast-paced environment.
• Positive attitude and pleasant phone voice.
• Ability to remain calm and composed when dealing with an ever-changing environment and demanding customers.
• Must be a team player and able to support teammates at any given time.
• Must be efficient with Microsoft Office - Intermediate level or higher with Excel software.

Qualifications

3 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Previous experience in Facilities Maintenance/Construction a plus.

 Must comply with Powerhouse Conduct and Appearance Standards, which reflect Company image.

Must pass drug screen and criminal background check.

Must have valid driver's license.