Job Description

This position is an entry level position and is responsible for providing administrative support to the Director of Quality Services and Quality Services Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promotes quality of service to clients and customers by assisting the Quality Services Team with their daily functions.
• Assist with paperwork to link and terminate contractors.
• Assist with finding contractors for work orders.
• Assist with linking contractors with sites as requested.
• Track service verification tickets and other reports as requested.
• Make and keep copies of correspondence and other important documents to keep accurate files.
• Maintain good relationships with all areas of the company by responding to requests for information.
• Maintain a friendly, professional work atmosphere with other employees, as well as customers, contractors, and the general public.
• Cover for a team member in the same department when on vacation and assume those responsibilities as required.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND TRAINING: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of one year of professional experience required
• Excellent communication and problem-solving skills
• Excellent interpersonal and leadership skills including the ability to work well both independently and with a team
• Excellent organizational and analytical skills including attention to detail and follow-through
• Proficient in Microsoft Office applications

PREFERRED QUALIFICATIONS:

•  At least three ears of professional experience
• Prior commercial landscape experience
• Knowledge of landscape and snow removal industry is helpful

COMPUTER SKILLS:

• Proficient in Microsoft Office Applications.

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The individual must be able to work in a standard office setting. Outdoor work is required on an occasional basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The individual will engage in sitting, standing, walking on a regular basis. The individual will use manual dexterity and visual acuity on a regular basis.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

MUST PASS DRUG SCREEN AND CRIMINAL BACKGROUND CHECK.

MUST HAVE VALID DRIVER'S LICENSE WITH A GOOD DRIVING RECORD

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The individual will engage in sitting, standing, and walking on a regular basis. The individual will use manual dexterity and visual acuity on a regular basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some travel may be required.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The individual must be able to work in a standard office setting. Outdoor work is required at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.