Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Paid time off

Tuition assistance

Wellness resources

Practice Administrative Assistant

Treating People Like Family for Over 43 Years – Creating Experiences That Exceed Expectations

Join the team at Babylon Dental Care, where we go beyond dentistry to make a meaningful impact on people’s lives. We are proud to serve our community with compassion, integrity, and heart. We're currently seeking a Administrative Assistant to support operations across our Great South Bay (West Babylon, NY) and Gateway Plaza (Patchogue, NY) locations.

Why Babylon Dental Care? A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve.

Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of our services. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be.

Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.

What You Can Expect A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful in your role.

Training! We will train you to become a great asset to our team and our (unique) Global Training program allows you to see how/what all departments do to support you in your role. We encourage you to learn, grow, and reach your full potential in this role.

We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15-day Global Training and your own Ambassador to walk you through it all.

Our practice is very busy and growing quickly so we need someone who is:

· Upbeat, energetic, and overall friendly personality.

· Need to be comfortable speaking with patients and staff.

· Active listening skills and self-awareness are key components of this communication.

· Reliable and team oriented.

· Empathetic and compassionate.

· High level of professional presence.

· Ability to multitask in a fast-paced environment.

· Open to learn all about our practice to ensure success in the role and help potential patients with dental care.

· Self-motivated, takes initiative without constant direction.

· Calm under pressure.

· Highly organized and comfortable with multi-tasking.

We expect you to be personally responsible for being on time and present for every shift you work and always willing to go the extra mile for our patients!

Administrative Assistant Responsibilities

Front Desk Schedule Posting: Prepare and post the front desk schedule in Teams at least two weeks in advance to ensure visibility and planning.

ADP Hours Entry: Add scheduled front desk hours to ADP accurately and on time to maintain up-to-date payroll records.

Time-Off Request Management: Receive and approve time off requests, coordinating with the team to ensure adequate coverage.

Vacation Schedule Maintenance: Keep the vacation schedule current to prevent overlapping time off and ensure proper staffing levels.

Front Desk Check-Ins: Schedule check-ins for front desk team members with Practice Administrator and team members.

Front Desk Reviews: Schedule performance reviews for front desk team members with Practice Administrator and team member.

Phone Interviews: Conduct initial phone interviews with candidates as appropriate to support the hiring process.

Interview Scheduling: Schedule candidate interviews and ensure all details are confirmed with both parties.

Call-Out Coverage: Assist in finding appropriate front desk coverage when team members call out to maintain daily operations.

Training Session Coordination: Schedule front desk training sessions with Practice Administrator; manage logistics.

Training Documentation: Track completed training sessions with Practice Administrator and submit post-training paperwork to HR.

Marketing Lead Coverage: Prepare weekly desk coverage schedules for marketing leads, including overnight and weekend TL coverage.

Unscheduled Treatment List Distribution: Prepare and forward the weekly unscheduled treatment list to all doctors.

Doctor Huddle Reviews: Complete huddle reviews for doctors two days per week to support preparedness and patient care.

Enhanced Patient Communication: Prioritize phone calls over texts to create a more personalized patient experience. When texting, first provide the available date, and once the patient responds, follow up with specific appointment times or block the offered time to streamline scheduling. Always ensure timely follow-ups for a seamless experience.

Lead Follow-Up: On your assigned day to call overnight leads in the AM, and ensure timely outreach to all leads by 9 AM. During business hours when not with a patient, follow up on leads promptly to maintain patient interest and engagement.

Patient Relationship Management: Honor and nurture patient relationships, ensuring all interactions are respectful and supportive.

Break Protocol: Work with team to ensure they take breaks at times that best serve the practice, adhering strictly to the allotted break time, and that they notify other team members when leaving for breaks.

Chronological Special Committee: Confirm all Patient Coordinators are running doctor chronological and confirm they are accurate. Assist in all doctors who do not have a PC.

Patient Coordinator Day Sheet Collection and Review: Collect all Patient Coordinator Day Sheets and review; responding with any questions, concerns and teachable opportunities.

Leadership TAP Structure and Training: Assist in mentoring all future leadership employees by training and mentoring sessions.

Administrative Assistant Requirements

An associate’s degree and previous administrative experience preferred

Strong PC/computer skills, especially Excel and typing

Extensive knowledge of Microsoft Teams

Excellent attention to detail and follow-through

Reliable, proactive, and committed to providing great service

Team-focused and eager to learn and grow

Comfortability with team development and understanding of how to bring out the best in others, commitment to do so

Babylon Dental Care Perks:

Competitive Compensation: Earn $20 to $25 per hour, reflective of your skills and dedication.

Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one.

Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.

Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not only make patients smile but also treat them like family. Apply today and embark on a journey where your service truly matters.

We look forward to meeting you!

Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations.

Also, get a firsthand view of what it’s like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB

Before You Hit “Apply” — Let’s Make Sure It’s a Fit We’re a team that believes in doing great work, treating people right, and finding joy in what we do every day.

If the statements below sound like you, you’ll thrive here at Babylon Dental Care.

Are you the kind of person who shows up on time, prepared, and ready to give your best every day?

Do you believe that being dependable and doing what you say you’ll do matters?

Do you speak up, share ideas, and love being part of a team that’s always improving?

Does working with positive, hard-working people motivate you to bring your best every day?

Are you energized by learning new skills and taking initiative without waiting to be asked?

Do you take pride in details — because you know the small things create big experiences?

Are you the one who helps others, not because you have to, but because that’s just who you are?

Does being part of a purpose-driven team that truly cares about patients and each other excite you?

Are you looking for a workplace where your ideas matter, your work ethic is celebrated, and every day has meaning?