Job Description

PMRG is seeking a Client Services Support to join our team! You will be responsible for helping our Client Service Staff by providing administrative, phone and client support to resolve issues. RESPONSIBILITIES:

• Handle client inquiries
• Provide phone support
• Work closely with Client Service Staff to ensure client issues and concerns are resolved
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving procedures and service

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

third party medical billing facility located in Tinley Park