Job Description

• Manage the daily operations of the practice including patient scheduling/registration, medical records, data entry, cash posting, daily bank deposit activity, office maintenance and computer systems, clinic workflow and daily tasking assignments.
• Supervise and develop all medical office personnel to ensure maximum efficiency in practice operations including staff selection, onboarding/training, scheduling, overtime control, and other personnel related activity to include coaching/counseling and terminations.
• Create and maintain positive practice work environment/culture in collaboration with practice partner
• Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns/issues.
• Management of practice RCM process from patient registration to payment of claim in conjunction with IDG RCM team
• Management of ordering and inventory processes to ensure appropriate par levels and prevent excess or unnecessary spending
• Manage, implement and maintain and ensure compliance with all office policies and procedures.
• Oversee compliance related activity in conjunction with IDG Compliance Team
• Assist in business development and growth strategies for the practice to include management of practice website, social media programs as well as any advertising the practice opts to do
• Provide additional administrative support to the physician partner and all practice providers through the completion of assigned tasks and fulfillment of requests.
• Physical plant/coordination of general maintenance of the office.

Qualifications

• Exceptional communication skills.
• Strong desire to provide exceptional customer service to patients of the practice
• Effective personnel management including training of staff, scheduling and delegating duties.
• Thorough knowledge of HIPAA, OSHA, MIPS and other relevant medical practice regulations.
• Strong computer skills with proficiency in Microsoft Office Suite (Word/Excel).
• Hands on approach to team building and willingness to work hard.

Job Type:

• Full-time: Monday-Friday, 8am-5pm (on site)
• Pay rate starting at $75,000/yr

Experience:

• 3-5 years of experience as an Office/Practice Manager in a medical office setting.
• Experience in Dermatology, preferred but not required.
• Experience with medical software and knowledge of medical billing and coding process.
• Proven experience building office culture and cross functional teams to enhance patient experience and practice growth.

Education:

• Bachelor’s degree preferred, but will consider diploma/Associates Degree with min of 3-5 yrs full scope relevant experience

Additional Information

All your information will be kept confidential according to EEO guidelines.