Benefits:

Bonus based on performance

Health insurance

Opportunity for advancement

Profit sharing

Training & development

Position: Medical Practice Manager with potential growth to Director of Operations Location: Atlanta, GA (with Florida expansion oversight) Reports to: Owner/Managing Director Compensation: $60,000 - $80,000

Company Overview:

Senior Healthcare Services is dedicated to improving the lives of seniors and providing exceptional geriatric podiatry and optometry services across Georgia in Long Term Care facilities. There is an active planned expansion of services into Florida. We're a growth-oriented practice committed to operational excellence and exceptional patient care.

Position Summary:

We need an experienced healthcare operations leader who can lead and expand our group practice. Experience in podiatry and optometry, as well as the Long Term Care industry, highly preferred. This is not a traditional practice manager role - we need someone who can own revenue cycle management, drive operational efficiency, and execute our Florida expansion while maintaining quality patient care. You'll have full operational authority and direct impact on practice profitability.

Core Responsibilities:

Revenue Cycle Management (40% of role)

Own the complete revenue cycle from charge capture through collections

Manage relationship with billing company/staff and hold them accountable to metrics

Reduce days in A/R to industry standard (target: 35 days or below)

Implement and manage Patient A/R collections program

Achieve 95%+ net collection rate on commercial insurance, 85%+ on Medicare

Conduct monthly denial analysis and implement corrective actions

Audit charge capture to ensure we're billing for all services rendered

Review and optimize payer contracts; lead renegotiation efforts

Implement pre-authorization processes to reduce denials

Daily Operations Management (30% of role)

Oversee administrative staff and communications with Providers and Facilities

Optimize provider schedules to maximize productivity and patient access

Manage patient flow to minimize wait times and maximize satisfaction

Implement systems for quality improvement and patient safety

Handle patient complaints and service recovery, provide in-service visits at facilities

Manage vendor relationships and office supplies/equipment

Ensure compliance with OSHA, HIPAA, CMS, and state regulations

Financial Operations (15% of role)

Partner with admin staff to ensure accurate coding and billing

Monitor key metrics: revenue per provider, overhead ratio, staffing costs

Manage accounts payable and cash flow in coordination with CFO consultant

Prepare monthly operational reports for ownership

Identify cost savings opportunities without compromising care quality

Growth & Expansion (15% of role)

Lead Florida expansion execution: marketing, credentialing, licensing, location setup

Coordinate provider recruitment and onboarding

Develop operational playbooks for new locations

Build scalable systems that support multi-location growth

Market analysis and payer landscape research for new markets

Required Qualifications:

Must-haves:

5+ years healthcare practice management experience

3+ years revenue cycle management experience in physician practices

Proven track record improving collections and reducing A/R days

Deep understanding of medical billing, coding, and payer contracts

Experience with podiatry, optometry, or specialty practice (preferred)

Multi-location practice experience or expansion project involvement

Strong leadership and staff management skills

Proficiency with practice management software and EHR systems

Strong Software Expertise in EHR systems, data management, Emerging Tech/AI, and Google Workspace

Strongly preferred:

Certified Medical Practice Executive (CMPE) or similar certification

Experience with Georgia and Florida credentialing/licensing

Background in practice turnarounds or operational improvements

Data-driven decision maker with strong analytical skills

Experience negotiating payer contracts