Job Description

• Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
• Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
• Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.
• Collaborate with the RVP to implement strategic initiatives and support practice growth.
• Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
• Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
• Provide administrative support to physicians and clinical staff as needed.
• Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency.
• Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
• Enforce office policies and procedures to maintain operational excellence.
• Perform other related duties as needed.

Qualifications

• Exceptional communication skills and ability to multitask.
• Effective personnel management including training staff and delegating duties.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Hands on approach to team building and willingness to work hard.

Job Type:

• Full-time: Monday-Friday
• Pay rate starting at $75,000/year
• Must be able to travel between Quincy and Plymouth locations

Experience:

• Experience as an Office Manager in a medical office setting.
• Experience in Dermatology, preferred but not required.
• Experience with medical software and knowledge of medical billing and coding process.
• Proven experience building office culture and cross functional teams to enhance patient experience and practice growth.

Education:

• Bachelor’s degree is preferred

Additional Information

All your information will be kept confidential according to EEO guidelines