LOCATION: Los Angeles, California
PragerU is the world's leading conservative nonprofit that is focused on changing minds through the creative use of digital media. Taking full advantage of today's technology and social media, we educate millions of Americans and young people about the values that make America great. We're proud to be voted “Best Place to Work in Los Angeles” by LA Business Journal.
The successful candidate will have a personal drive for excellence, strong customer service skills, resourceful, forward thinking, well organized, and able to prioritize multiple issues.
DUTIES AND RESPONSIBILITIES:
First point of contact for IT related issues providing technical support to employees
Managing and maintaining a company's technological equipment, such as computers, tablets, and peripherals
Managing all software licensing
Installing, upgrading, and managing software and hardware on company devices
Troubleshoot and repair systems (Apple and PCs), Chromebooks, iPads, hotspots, and peripherals (such as printers, monitors, digital cameras and scanners, etc…)
Keeping an inventory of all company electronic assets
Providing staff with training on how to use hardware, software, and cloud-based services
Creating instructions for program installation sequences
Works with members of the IT and Facilities team on projects and initiatives as needed
Coordinate and monitor the IT ticketing system via Slack
Assistance with building office furniture as needed (ie. UpLift Desk)
Perform other ad-hoc projects or tasks as assigned
Coordinate IT onboarding and offboarding, shipping, tracking, and collecting company equipment
Conduct hardware and software audits to ensure compliance, in collaboration with other departments, ensure the systems are up to date
Evaluating and recommending software purchases to the IT manager
REQUIREMENTS:
HOW TO APPLY: Please submit a resume and cover letter. In your cover letter, include a section explaining how your values align with ours, and why you would want to specifically work at PragerU.
WHAT WE DO: We promote American values through the creative use of educational videos that reach millions of people online. Serving all ages, our content offers a free alternative to the dominant left-wing ideology in culture, media, and education. Whether you're searching for a deeper understanding, a new perspective, or a way to get involved, PragerU helps people think and live better. To learn more about PragerU, visit http://prageru.com.