Responsible for coordinating patient scheduling, updating and verifying insurance information, and ensuring all required authorizations and medical necessity checks are completed. Managed patient check-in and check-out processes while providing excellent customer service. Communicated with patients regarding potential financial responsibilities and assisted in maintaining accurate and confidential medical records in compliance with healthcare standards.

Required

• High School Diploma or Equivalent
• 1-2 years customer service experience.
• Proficient in typing.

Preferred

• Bachelor’s degree.
• Healthcare Finance and/or Healthcare Insurance Knowledge.
• Experience in a healthcare setting, especially patient scheduling and/or registration.
• Coding Certification.
• Certified Healthcare Associate Designation (NAHAM)