Microsoft Office power user, preferably certified, to assist second shift supervisor Monday through Friday, 5:00pm – 12:30am, and to assume supervisory duties in direct supervisor’s absence.

Responsibilities

Processes and troubleshoots documents in Word 2016, Excel 2016, PowerPoint 2016 and Visio 2016, often using advanced tools and collateral software to complete tasks. Specifically:

• DocXtools
• Best Authority
• OmniPage Pro
• Contract Companion
• Nuance Power PDF

Creates and edits forms using Adobe Acrobat DC.

Transcribes dictation using GearPlayer.

Completes and returns assigned work to supervisory staff in a timely way, particularly jobs having strict deadlines.

Provides technical guidance to colleagues and clients, as needed.

Maintains technical skills independently, staying abreast of new software, technical innovations and all the department's document protocols.

Assists supervisor with administrative and workflow duties when shift is busy.

Collaborates in a team and shift environment to complete complex projects.

In the direct supervisor's absence:

• Directly supervises intake of work on first shift, clarifying and recording clients' instructions, delegating work to appropriate staff and managing resources to ensure deadlines are met.
• Effectively prioritizes workflow, thriving in a demanding, deadline-driven environment. 
• Applies highly developed knowledge of document production protocols and technology, analyzing work requests to determine the best approach for timely and cost-effective completion of projects and providing guidance to staff regarding same.
• Communicates effectively with clients regarding status of work requests, providing suggestions and additional services when appropriate.

Required Skills

• Expert proficiency in Word 2016 and Excel 2016 and advanced proficiency in Visio 2016 and PowerPoint 2016 required
• A minimum of five (5) years of document production experience in a legal/finance environment required. Additionally, a minimum of three (3) years’ experience as Assistant Supervisor or Lead Operator preferred.
• Proficiency in DocXtools, Best Authority, Litera Change-Pro, Adobe Acrobat DC, iManage, Contract Companion, Nuance Power PDF, OmniPage Pro and Outlook desired
• Ability to produce fast and accurate document work
• Proofreading skills and familiarity with business vocabulary and legal terminology a plus
• Exceptional organizational, multi-tasking and project management skills.
• Superb customer service and interpersonal skills.
• Excellent communication skills.

Disclaimer Statement

The preceding job description has been designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Required Experience

• Expert proficiency in Word 2016 and Excel 2016 and advanced proficiency in Visio 2016 and PowerPoint 2016 required
• A minimum of five (5) years of document production experience in a legal/finance environment required. Additionally, a minimum of three (3) years’ experience as Assistant Supervisor or Lead Operator preferred.
• Proficiency in DocXtools, Best Authority, Litera Change-Pro, Adobe Acrobat DC, iManage, Contract Companion, Nuance Power PDF, OmniPage Pro and Outlook desired
• Ability to produce fast and accurate document work
• Proofreading skills and familiarity with business vocabulary and legal terminology a plus
• Exceptional organizational, multi-tasking and project management skills.
• Superb customer service and interpersonal skills.
• Excellent communication skills.

Disclaimer Statement

The preceding job description has been designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.