GENERAL PURPOSE:
Supports office and business operations by providing administrative support services and maintaining office systems, procedures, and policies.
EXAMPLES OF ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Implements changes to administrative systems
Completes operational requirements by scheduling and assigning administrative projects; expedites work results
Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques
Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies
Provides information by answering questions and requests
Receives and files incoming letters and documents
Welcomes/receives visitors to the office
Records and monitors expenses on monthly invoices
Schedules meetings
Contributes to team effort by accomplishing related results as needed
Scheduling Interviews for potential employees, running background checks, MVR checks
Work daily on all social media aspects of the business
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of administrative procedures and systems such as word processing and managing files and records
Skills in Social Media a MUST!
Skill in using Microsoft Office products (Word, Excel, and Outlook)
Skill in providing excellent customer service
Skill in filing and recordkeeping
Ability to provide excellent customer service by assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction
Ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to cooperate and solve problems in a team environment
Ability to follow complex instructions and communicate effectively orally and in writing
Ability to organize work for timely completion