Precision Door Service is the leading garage door repair franchise in the U.S. This family-owned location serves St. Paul and Minneapolis, along with the surrounding areas including Western Wisconsin. We have built a company that is changing the industry and we are committed to providing our customers the best service and products available.

As we continue to expand and grow, we are seeking a proficient, customer-focused individual who is eager to be a part of our team.

Responsibilities

Provide customers with an exceptional experience.

Customer service via phone, email, text and in person.

Support the sales department in all stages of the sales and installation process.

Schedule and communicate installation details of doors and operators.

Assist with preparing quotes, scheduling customer appointments and executing sales orders.

Order doors to customer specifications and communicate with distribution center on door orders.

Clerical support for office team.

Provide on-going support to encourage a collaborative teamwork environment which includes maintaining communication between technicians, customers, and management as necessary.

Qualifications

Three plus years of related work experience.

Excellent written and verbal communication skills.

Ability to deliver a superior customer experience and follow through.

Must have strong customer service skills with the ability to engage with customers in a friendly, professional manner. This includes having independent judgment in problem solving to maintain a high level of customer service.

Computer proficiency in Microsoft Outlook and experience with Customer Relation Management (CRM) systems.

Attention to detail; self-motivated and driven to effectively prioritize and complete all tasks on a daily basis.

High School Diploma or GED, some college preferred.

Benefits & Perks:

Health Insurance.

Paid Time Off.