Field Service Engineer

Precision Technology

Field Service Engineer

Durham, NC
Full Time
Paid
  • Responsibilities

    Job Description:

    As a Field Service Engineer, you will:

    • Ensure EV charging equipment customer satisfaction by offering remote and on-site support services globally.
    • Maintain partner network technical competence.
    • Offer technical support and training services.
    • Collect feedback based on customer experience and follow-up with internal stakeholders.
    WHAT DO WE EXPECT FROM YOU?
    • 3 years' working experience at least from one of the following areas: Service and support, Mechanical, electrical, electronics, application or software engineering, product development, product management or project management.
    • B.S. degree in Engineering.
    • Experience in power electronics and installation is a strong advantage.
    • Customer-oriented mindset and independent working skills.
    • Strong troubleshooting and problem-solving skills.
    • Enthusiastic and positive attitude.