Job Description

CUSTOMER SERVICE COORDINATOR EXPECTATIONS: Attracts and Serves customers by providing product and service information for clients.

CUSTOMER SERVICE COORDINATOR EXPECTATIONS:

• Attracts potential customers by answering product and service questions; suggesting information about products and services.
• Opens customer accounts by recording account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Contributes to team effort by accomplishing related results as needed.
• Ability to multi-task and to work under pressure.

POSITION BENEFITS:

• Work with Fortune 500 Clients
• Opportunities for Progression in a Fast Growing International Business
• Stimulating Environment

POSITION REQUIREMENTS:

Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

ABOUT CUSTOMER SERVICE COORDINATORS:

PREEMINENT SOLUTIONS has an immediate need for a Customer Service Representative to join our rapidly growing team. At this rapidly-growing marketing company, our marketing includes highly targeted direct selling promotions, merchandising, auditing, sampling, and demonstration, and building real relationships with consumers.

We are an ambitious Direct Salesforce that links Fortune 500 companies to their future consumers. We develop effective ways to promote our client's products and services. Face-to-face interactions with consumers allow us to build quality relationships which in turn generate a loyal customer base for our clients.g

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.