Premier Construction Management Group (PCMG) is a general contractor servicing the residential home building industry. Our group delivers warranty trade repair services and manpower assistance to optimize and enhance the entire service experience for our clients and their homeowners. At PCMG, we are dedicated to building relationships through exceptional experiences, trust, integrity, and passion for our people allowing us to produce unmatched trade and customer services.

Job Summary:

Work directly under builder-client direction to assist with various customer service duties including; communication directly with trade partners, home buyers, and other customer service representative within the company. 

Responsibilities:

• Walk homes with new homebuyers to generate punchlist for construction prior home turnover

• Walk homes with new homebuyer after turnover to demonstrate operations of appliances, home heating/cooling systems, and educate on general home maintenance

• Oversee scheduling of trade partners for home repairs after delivery

• Review routine warranty requests and follow through with completion of approved repairs

• Create positive relationship with homeowner and provide friendly, reliable, professional customer service

• Perform all other duties as requested by builder/client