Job Description

THE OPPORTUNITY

Our client is a respected, high-growth, Salesforce Platinum partner with a global reach. The organization help a range of clients with digital transformation on the Salesforce platform.

The business are committed to deliver world class services that include advisory, implementation and managed services with a customer centric approach.

As a Salesforce Solutions Architect, you will serve as subject matter expert on the Salesforce platform.

RESPONSIBILITIES WILL INCLUDE:

• Serve as the Functional leader for Salesforce projects across the nation.
• Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products.
• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks for a solution’s feasibility and functionality.
• Define business outcomes and success criteria.
• Engage with customer stakeholders, project management, product owner, SMEs, and the organizations internal delivery team to design and deliver the best possible solution.
• Provide thought leadership on improving customer operations through the use of Salesforce.
• Perform fit-gap analysis between customer requirements and Salesforce capabilities.
• Create solution design documentation, including user stories and process flows.
• Configure the Salesforce solution (clicks not code) while working within an extended team for any needed custom development.
• Run 1-3 day Business Process Review workshops with a large number of attendees across disparate groups. Effectively manage an agenda to drive understanding of requirements and consensus on the proposed solution.

ABOUT YOU:

• Significant CRM industry experience.
• Software Consulting experience (Enterprise experience preferred).
• Salesforce platform experience (2-3+ years preferred).
• Expert understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Community Cloud).
• Proven ability to design and optimize business processes and integrate business processes across disparate systems.
• Excellent client-facing written and oral communications skills.
• Active Salesforce certifications (Strong preference for Service Cloud, Sales Cloud, Communities, CPQ, and Field Service Lightning).
• Experience writing user stories to capture Salesforce requirements.
• Experience with data migrations from third-party systems to Salesforce.
• Active Salesforce Certifications (System/Data Architect strongly preferred).
• Must be authorized to work for any employer in the US.

WHAT'S ON OFFER:

The successful applicant will join a technical team that is highly regarded in industry, working in a fast paced environment.

If you are interested in adding value to a continuously growing market, and are looking for an employer with a reward centric culture, we'd love to hear from you.

You can expect a competitive base salary, performance related bonuses, stellar benefits (including enhanced PTO, Comprehensive medical, dental and vision & 401k match), and significant career development opportunities in a rapidly expanding company.