Position: Hotel Key Attendant Location: Grand Hyatt Shifts: Day, Evening, OvernightFull Time and Part Time Positions Available

Hotel Key Attendant Position Summary

The Hotel Key Attendant is an energetic, outgoing, polite, and conscientious professional who is responsible for accurate cash management.

Hotel Key Attendant Duties and Responsibilities

Process sales transactions

Calculate the cost of products or services

Accept payments

Calculate and return change when required by the payment method

Maintain adequate change denominations in the cash drawer and request additional change

Answer customer questions about products or services

Reconcile cash drawers and sales receipts

Report issues with equipment

Work independently and as part of the team

Perform other duties as assigned

Essential Functions and Physical Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. Reasonable accommodations may be approved by the Human Resources department to enable qualified individuals with disabilities to perform the essential functions.

Incumbent must be able to

Operate office equipment to process payments accurately

Stand for up to six (6) consecutive hours

Remain in a stationary position for the majority of the work shift

Communicate effectively in written and spoken English with team members and customers

Hotel Key Attendant Position Qualifications

Skills and Abilities

Basic math skills, including the ability to add and subtract accurately

Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information

Ability to work effectively within role independently and with other team members

Ability to organize and complete work in a timely manner

Education and Experience

High School Diploma or GED required

Other Requirements

Must be at least 18 years of age

Must be able to work a flexible schedule including nights and weekends

Follow appropriate grooming standards; required to wear a uniform

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, stand, and handle cash and credit cards. The employee is frequently required to reach and may be frequently required to sit. The employee is occasionally required to walk and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee may be required to remain in a stationary position for extended period.

Acknowledgement

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.