Job Description

USA Specialty Insurance dba Preventty is hiring Customer Service and Sales driven insurance representatives for our rapidly growing insurance agency. Our ideal candidate will support sales and profitability goals for new business policies, cross-sell opportunities, and customer service retention. We are committed in bringing passion and customer focus with the effort of our dynamic team; It's fun to work in a company where people truly BELIEVE in what they are doing!

RESPONSIBILITIES:

• Present and sell insurance policies to new and existing clients
• Develop and calculate suitable plans based on clients' needs
• Resolve client inquiries and complaints
• Expand business reach through networking techniques
• Comply with insurance standards and regulations
• Track and identify areas of improvement
• Provide excellent customer service to new and existing clients
• Building positive relationships with new and affiliated insurance companies
• Processing Policy renewals, endorsements, and payments

QUALIFICATIONS:

• Minimum 2 years of experience as an Insurance Sales Agent/Representative; customer service, or other related fields
• Proficient in English & Spanish (REQUIRED), in addition to Portuguese __ (HIGHLY PREFERRED).
• Licensed 220 or 440 Insurance Licensed (HIGHLY PREFERRED).
• Ability to build rapport with clients.
• Strong negotiation skills.
• Ability to prioritize and multitask; fast paced and works well under pressure.
• Ability to be a self-starter/self-motivated worker

COMPANY/JOB OVERVIEW:

• Full-time (40 hours a week) which could require additional hours of work when needed;
• Non-Exempt (Hourly) role plus commission pay.
• Competitive Paid Time Off Plan (PTO).
• Discretionary end of year bonus.
• Weekly payroll process.

Company Description

Agency History The beginnings of USA Specialty Insurance began in 2006, a family business, with a main target audience was in the personal lines insurance in Florida. In 2016, there was a change in administration with a new vision to take USA Specialty Insurance to new levels in the insurance industry, whilst keeping the tradition of a family business and with an emphasis on expanding the agency into new territories focusing more on marketing, sales and technology in the commercial lines and new business innovations. Investing more of our assets on developing our team to be more efficient and highly trained in their prospective fields. Our Mission Statement Offer a perfect understanding of our customers needs in order to provide them an excellent professional service, confidence and security in the future of their businesses with optimum solutions based on our committed and highly trained team and continuous company innovations. Our purpose is to build long term relationships between customers and providers with total respect to the law, society and environment. Our main objective is to generate confidence, agility and safety to our clients. Our Vision Statement USA Specialty dba USA Specialty Insurance aims to become one of the most recognized and respectful insurance agencies in The United States that supplies our clients with the confidence to protect their assets and secure their future needs, by offering them the best-added value services.