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Appointment Setter Call Center

PrideStaff

Appointment Setter Call Center

Aliso Viejo, CA
Full Time
Paid
  • Responsibilities

    Job Description

    A company in Aliso Viejo is seeking APPOINTMENT SETTER SPECIALISTS. We are looking for people who are excited to thrive in an environment of impactful change. If you have a passion for helping others and getting rewarded for it, this is YOUR position. Be a part of a consumer advocate who has helped consumers save over $100 million dollars! We have an A+ accreditation with the BBB, National televised commercial on Fox News, MSNBC, CNN, USA Today, and Wall Street Journal. The position of the APPOINTMENT SETTER will generate appointments for the Analyst department using a prepared script. These are six-hour shifts and the weekly schedule averages 30 to 36 hours per week. Schedules will vary, based on the candidate’s availability. The marketing department is open weekdays from 7AM to 7PM and Saturdays from 8AM to 2PM. This is not a remote position...you will work from their office. The pay is $16 an hour, plus commission. APPOINTMENT SETTER DUTIES/RESPONSIBILITIES:

    • Gather and qualify information to determine if a next step process is needed.
    • Work with scheduling to set up an appointment for the next interface.
    • Leads and product training is provided, so the Specialist can be confident to address base questions and offer suggestions best suited for the circumstance. APPOINTMENT SETTER QUALIFICATIONS/REQUIREMENTS:
    • High School Diploma or GED equivalent
    • Prior appointment setter/call center experience preferred but not required
    • Excellent written and oral communication skills,
    • Bilingual (Spanish/English) is a plus
    • Strong organizational, time-management, and problem-solving skills and ability to meet tight deadlines
    • Proficiency in MS Office, including Word, Excel, Outlook, PowerPoint, and SharePoint QUALITIES:
    • Inquisitive personality
    • Good listener and expert at translating information
    • Pleasant, confident, and professional on the phone
    • Calm and controlled personality
    • Driven to consistently want to improve
    • Sees opportunities in every contact and follows-up BENEFITS:
    • Medical, Dental, and Vision, and Sick pay.
    • 401 k benefits. Company perks include catered weekly lunches. “Wheel of Fortune” monthly prizes and positive management. Access to training opportunities to expand your skill set and share your knowledge with others across the organization. Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

    Company Description

    PrideStaff South Orange County Mission Viejo works with local businesses to source, interview and recruit candidates for temporary, temp-to-hire, and direct-hire staffing in the areas of office and administrative support, customer service, accounting, light industrial, skilled, and general labor. We serve the South Orange County cities of Mission Viejo, Rancho Santa Margarita, San Clemente, Laguna Hills, Aliso Viejo, Dana Point, San Juan Capistrano, Laguna Niguel and other coastal communities.