Job Description

CUSTOMER SERVICE REPRESENTATIVE 

Holyoke, MA

Have you always wanted to work for a GLOBAL FORTUNE 100 company?

Do you want to join an organization that offers training, opportunity for growth, and encourages progression within your career?

POSITION IS 43 HOURS PER WEEK WHICH PAYS time and a half for overtime: which comes to $40K YEAR!!!

PAYDAY IS EVERY FRIDAY

Our client offers a strong sense of community, fun employee events and support for local charitable efforts.

Work Environment: World-class open concept office, PANORAMIC VIEWS allowing natural light, modern styled office, GREAT BREAK ROOMS and games, FREE COFFEE, and plenty of free parking

QUALIFICATIONS:

· Ability to handle 100+ inbound and outbound calls daily

· BACHELORS DEGREE REQUIRED

·Skilled at multi-tasking, typing and communication skills

· Excellent organizational skills to manage resources

· Proven verbal and written communication skills

RESPONSIBILITIES:

· Handle incoming and outgoing calls initiated on a dialer system for early stage collections

· Contact dealers to verify lease and financing details

· Acts as liaison contact for customer and dealer questions

· Provide outstanding customer service to all loyal customers

· Exhibit problem solving skills to offer appropriate solutions

SCHEDULE:

· Monday through Friday with occasional Saturday shifts.

· Three shifts 8am-5pm, and two shifts from 11am - 8pm - what great flexibility!

   Lots of overtime if you want to make extra $$$$

CONTACT:

Please call us at 860-773-0059 if you have any questions.

PRIDESTAFF – HARTFORD METRO - 860-773-0059 | 2275 SILAS DEANE HIGHWAY, ROCKY HILL, CT 06067

Company Description

Global company with USA headquarters based in CT. Amazing team. Excellent financial performance wrapped around customer satisfaction. Interviews are being conducted this next week. Great position with someone with technical orientation and experience- early to mid career.