Job Description

Field Application Engineer

To thrive in this role, you should be an independent and organized individual with a natural curiosity and excellent communication skills. A genuine interest or passion for robotics and technology is highly desirable. Your key measures of success are robot Up-Time, response time to customer support tickets, and resolution time of issues.

This position is located in West Palm Beach, Florida. The role is hands-on directly supporting the customer. You will also work closely with engineering teams as we develop and deploy new products and services at our customer sites.

Key Responsibilities:

• Perform hardware troubleshooting, including electronics, motors, and cabling, ensuring optimal functionality of the robot fleet.
• Work hands-on with electromechanical systems in a shop environment, contributing to the efficient operation of the robots.
• Conduct robot inspections and perform preventative maintenance
• Diagnose and troubleshoot software issues, ensuring the smooth functioning of the robotic systems.
• Administer Linux systems, particularly adept at utilizing ssh, grep, and working on the command line.
• Demonstrate soldering expertise when necessary, maintaining and repairing electronic components.
• Exhibit a quick learning ability and an exceptional work ethic, adapting swiftly to evolving challenges.
• Must have first-rate attention to detail and be meticulous in all tasks.
• Document all fixes to robots and maintain spare parts inventory

Qualifications

Requirements:

• Strong work ethic
• 3+ years experience supporting hardware and software systems
• Good mechanical and electrical assembly ability
• Circuit Diagnostics: able to troubleshoot complex circuits.
• Meticulous: a born organizer who keeps your workspace clean and organized at all times.
• Experience working with one of the major robotic arms such as Fanuc, ABB, Kuka, Kawasaki
• Flexibility in work hours to collaborate with colleagues in other time zones in order
• Proficiency in quality assurance and testing methods.
• Aptitude for creating accurate documentation and technical writing, ensuring clarity and ease of understanding.

Nice to have:

• Basic networking skills
• Prior experience with Warehouse Management System (WMS) software is a valuable asset.
• Experience maintaining lithium batteries.
• Familiarity with databases and proficiency in writing mySQL queries.

Additional Information

What We Offer:

• Competitive salary and comprehensive compensation package.
• Medical, dental, and insurance coverage to support your well-being.
• Vacation and sick leave for maintaining a healthy work-life balance.
• Valuable hands-on experience and opportunities for skills growth in cutting-edge robotics technology.
• A culture of innovation, providing an environment ripe for personal and professional development.