Job Description
As a member of our Denver-based Support & Implementation Department, you will launch customer sites and provide support before and after Go-Live. You will also assist with other technical efforts in the Denver office as needed, including answering technical questions for potential customers, maintaining the robots in the showroom, setting up and running virtual and physical demonstrations, and maintaining IT infrastructure. When a support request comes from a customer, you will triage their issue and either fix the problem or coordinate with the engineering teams to resolve the issue quickly.
Qualifications
In order to be successful you should have experience with as many of the below as possible:
Skills and experience which would be nice to have:
Additional Information
All your information will be kept confidential according to EEO guidelines.
Participation in the on-call schedule is required. There may be travel required for up to 2 weeks at a time during an implementation. Flexibility to work in off hours in order to coordinate with the China team is desired.