Job Description

 Great career opportunity for an Inside Sales position in Columbus, OH. Candidates should have experience with pump applications, have good mechanical aptitude, and have good customer service skills.

Inside Sales Representative will focus primarily on pumps, centrifugal pumps, and rotating equipment. The primary responsibilities will be to focus on supporting pumps, rotating equipment, and complementary parts sales.

• Primary contact for customers assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, orders, complaints, returns, and corrections.
• Extensive knowledge of account requirements and special situations; the ability to get results for customers.
• Adjust and follow through on customer inquiries and complaints including order entry, returns, inventory ramifications, etc.
• Handle exceptions, substitutions, allocations, and other special problems.
• Gain specialized technical knowledge about the company’s products and applications.
• Present and maintain knowledge of all aspects and options available within the GUI and apply it accordingly to each opportunity.
• Maintain knowledge of and utilize vendor portals.
• Gather and provide information to the sales and management team.
• Work cooperatively with other company associates; be a Team player. Offer assistance when requested/required.
• Present the organization professionally and competently in all situations adhering to their mission statement and core values.

Qualifications:

• Associate Degree or equivalent from two-year college or technical school; or two (2) years related experience.
• Experience and knowledge of pumps, rotating equipment, and complementary products.
• Excellent customer relation skills.
• Excellent verbal and written communication skills.
• Good problem-solving skills.
• Good mechanical aptitude.
• A commitment to "doing it right the first time."

The company is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or other characteristics protected by law. They are a VEVRAA Federal Contractor—priority referral Protected Veterans requested.

The company will only employ those who are legally authorized to work in the USA. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Company Description

PrimeStaff has dedicated industry experts who specialize in recruiting and filling roles for all industries. We use our backgrounds and recruiting expertise to find the best fit whether for individual contributors or managers within companies both large and small. Our job is to deliver the talented employees you need to run and grow your organization.