Client Success Representative, Time and Labor Management
Founded in 1986, PrimePay is a leading national human capital management (HCM) technology and services provider to businesses ranging from 1 – 5,000 employees. PrimePay delivers highly configurable cloud-based software and services enabling clients to hire and retain great talent, manage and pay their workforce, and optimize their business in an everchanging compliance landscape.
The Client Success Representative, Time & Labor Management will be responsible for new client implementations including projects involving multiple locations and or departments with TLM hardware/software, and multi product environments. They will utilize the defined implementation process and will efficiently manage the customer and internal PrimePay resources to meet the established implementation milestones and targeted completion dates. They will also provide support to existing customers for any TLM related issues and answer client questions by researching, identifying problems, and guiding clients through the correct steps. The Client Success Representative, Time & Labor Management will be asked to update their job knowledge by participating in educational opportunities as assigned.
A typical day for our Client Success Representatives includes:
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PrimePay offers medical, dental and vision insurance, 401(k) with matching, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD.