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Customer Service Rep, Near UCLA

Primo Driving Schools

Customer Service Rep, Near UCLA

Los Angeles, CA +96 locations
Part Time
Paid
  • Responsibilities

    Primo Driving Schools, one of the highest rated driving schools in Los Angeles, is looking to add a Customer Service Representative to our growing team! Do you have a knack with people? Enjoy intricate scheduling in a quiet and relaxed work environment? Then this position is for you! This role is available as a part-time position or a full time Thursday-Monday position. Weekends are required for this role. This is a great part time role for a UCLA student - walk to work! In-Office Responsibilities: Opening the office at scheduled times Handling and managing incoming calls , emails and mail communications Greeting and assisting "walk-in" customers Answering customer questions Assisting clients to enroll in the DSS system. Assisting clients to schedule lessons in the DSS Preparing certificates and mailing as necessary Maintaining and following up on the "WaitList" Cancellations Communicating with customer leads. Using GoTo Meeting software Maintaining clear communication between Customer Service personnel Communicating with driving instructors as needed. Communicating with Management/Owners for guidance when needed Helping maintain, organize and clean office areas Maintaining Office Supply Inventory Assist in the organization of office events. Closing and Securing Office at the end of the day Assisting Primo Driving Management as needed. Job Types: Full-time, Part-time Salary: $16.00 per hour Benefits: Employee discount Paid time off Paid training Parental leave Schedule: 8 hour shift Weekend availability Ability to commute/relocate: Los Angeles, CA 90024: Reliably commute or planning to relocate before starting work (Required)

  • Locations
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